Crafted from plush Navy Blazer velvet and finished with delicate Eggnog lace, Solace is designed to bring comfort and confidence to your everyday. With its soft feel, flattering fit and timeless finish, it's luxury you'll want to wear on repeat.
We offer Standard shipping applies on all purchases and is calculated as a flat rate of $10.
Dispatch times: Same day dispatch on all orders placed before 4pm AEST. Orders placed on public holidays and weekends will be dispatched on the following business day.
During sale periods, please allow a few extra days for processing and shipping the products.
All orders are considered FINAL Sale and cannot be returned.
We do, however, appreciate the importance of finding that perfect fit, and we want you to be completely satisfied with your purchase. We are therefore happy to facilitate an exchange* for size to ensure you are satisfied with your lingerie set. If you have any questions or concerns regarding your order, you can contact us at info@asiyahintimates.com.au and we will assist you within the scope of our policy.
In the event your order contains a faulty item, the box and all of its contents must be returned unopened, unused, and in its original packaging back to AI Headquarters to be eligible for an exchange of the faulty item.
- The item must be in its original condition with tags attached and hygiene seals intact.
- It should show no signs of wear, including marks from tan, deodorant, or other personal stains.
- Items must be accompanied by proof of purchase.
- Gift cards purchased cannot be returned and are not redeemable for cash.
- Discount/promotions (including Free Shipping) given will be reversed if after returning an item, the remaining order value does not meet the discount/promotion criteria.
- Cancelling your subscription: If you wish to cancel your subscription, kindly do so before your next billing date. All subscription orders once placed are final. If you choose to cancel your subscription after you’ve been billed, you will receive the upcoming quarter’s box as your last subscription box, and your membership will be cancelled.
- Size exchange is subject to availability and applicable for domestic orders only, while stocks last.
The following items are not eligible for return:
- Lingerie – unless they are in their original condition with hygiene seals intact, and include all components, such as detachable pendants, straps, harnesses, or chains, and falls within the scope of this policy. It’s important to note that due to the intimate nature of lingerie, items with makeup, fake tan, deodorant, or personal stains will not be accepted for return and will be returned to the customer.
- Gift Card sales are FINAL SALE and cannot be refunded for monetary value.
- Duties & Taxes, as well as any associated shipping costs, cannot be refunded by Asiyah Intimates once your order is dispatched.
Sometimes, we make mistakes too.
If you have received an item(s) that has arrived damaged or faulty, please contact us at info@asiyahintimates.com with a detailed description of the product fault and a photo if possible to organise a replacement or refund including any shipping costs incurred. Please do not dispose of the item until we have had a chance to chat with you.
If you have received the wrong item(s), you can return your item(s) and Asiyah Intimates will reimburse you for any shipping costs.
Lace: 90% Spandex 10% Nylon
Main: 90% Polyester 10% Nylon
Gusset: 100% Cotton
